WHAT THE LAW NOW SAYS ABOUT WORKPLACE CHANGE.
The dated sources Change Planner draws on. This page is general information, not legal advice.
17,600 claims
Serious mental health claims rose 14.7% in a year and 161% in a decade. Median cost $67,400, median time lost 35.7 weeks. Safe Work Australia, 2025.
23 July 2026
Safe Work Australia's AI and digital technologies guidance: work intensification, surveillance and unfair decisions by systems are WHS hazards, managed the ordinary way.
NSW, 2026
The Digital Work Systems Act adds a duty that work allocated by an algorithm, AI or platform must not put health and safety at risk. Entry permit holders will be able to inspect the system.
2 October 2026
People at Work closes. Its own review found "limited post-survey guidance for targeted action planning". The next step is the part that was missing.
SOURCES
Jul 2022, rev. 2024
Psychosocial hazards must be considered at the design stage of a restructure, and workers consulted before decisions.
2021
Organisations need a process for communicating and controlling changes that affect psychological health.
2018
Planned changes are assessed for OH&S impact before implementation.
1 Dec 2025
Training or information cannot be the main control. A change to work triggers a review.
18 Feb 2026
Work allocated by algorithm, AI, automation or platform must not put health and safety at risk. Commencement by proclamation.
1 Jul 2026
Compliance with the Code is a standalone enforceable duty.
23 Jul 2026
Intensification, surveillance, fatigue and discriminatory decisions from digital systems are WHS hazards.
Sep 2024
Risk management, human oversight, contestability, an AI inventory with owner and review date, stakeholder engagement.
2 Oct 2026
The survey closes; organisations need a next step for the results.
2025
17,600 serious mental health claims, up 14.7% year on year and 161% on the decade.
We're in NSW and rolling out AI. What changes?
The Digital Work Systems Act adds a duty about work allocated by AI, algorithms and platforms. Change Planner asks the four questions the Act captures, records the system owner and oversight point, and shows the rows as pending commencement until the Act is proclaimed.