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Fictional worked example

Manufacturing: from a concern to follow-through.

This is a product demonstration, not a customer case study. It describes an illustrative process, without measured outcomes or promises of compliance.

The situation

A manufacturing site introduces a new shift arrangement. Supervisors need a consistent way to capture concerns and follow up across shifts.

  1. Step 1

    Describe the change

    Record the affected shifts, the intended timeline and what changes about hours, responsibilities and handovers.

  2. Step 2

    Bring workers into the assessment

    Record consultation with affected workers and their representatives. Consider how the proposed arrangements change fatigue, workload and support.

  3. Step 3

    Assign practical actions

    Agree suitable controls with the team, name responsible people and set deadlines. Keep progress updates alongside the assessment.

  4. Step 4

    Check across shifts

    Review feedback and the operation of the controls across each affected shift. Document any adjustments and the next review date.

What this example demonstrates

A shared record of the concern, worker input, chosen controls, responsible people and review decisions. Whether the controls work must be checked in the actual workplace; recording an action alone does not establish its effectiveness.

Your qualified staff and advisers decide what is appropriate for your workplace.

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